Contact Us
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or simply want to share your experience, we're glad to hear from you. The team behind Australia Casino reads every message and does its best to respond promptly.
How to Reach Us
The quickest way to get in touch is by email. Send your enquiry to [email protected] and we'll aim to get back to you within 48 business hours. Please include as much detail as you can — the more context you give us, the faster and more useful our reply will be.
What We Can Help With
- Review feedback — if you've played at one of the casinos we cover and want to share your experience, we'd genuinely like to hear it. Reader insight helps us keep our assessments accurate and fair.
- Factual corrections — our reviews are researched and verified, but terms change. If you spot something that looks out of date or incorrect, please let us know and we'll investigate.
- Content suggestions — is there a topic, game category or casino feature you'd like us to cover in more depth? We take suggestions seriously.
- General questions — if something on the site is unclear or you'd like to understand how we evaluate and rank casinos, we're happy to explain.
- Partnership and editorial enquiries — for commercial or editorial partnership requests, please mark your subject line accordingly so the right person picks it up.
What We Are — and What We Are Not
Australia Casino is an independent comparison and review site. We research and publish information to help Australian adults make informed choices about offshore online casinos. We are not a casino operator, and we cannot access your casino account, process payments, resolve disputes on your behalf, or contact a casino's customer support for you.
If you have an active dispute with a casino, your best first step is the casino's own support team. If that does not resolve the matter, third-party dispute resolution services and the casino's licensing jurisdiction may be able to assist.
Responsible Gambling Concerns
If you or someone you know is experiencing difficulty with gambling, please do not wait to seek help. Our responsible gambling page lists support services available to Australian players, including confidential helplines and self-exclusion tools. This is a free resource and you do not need to contact us first to use it.
About Our Editorial Process
We maintain editorial independence in all of our reviews. The casinos listed on this site may pay referral commissions if a reader signs up, but commercial relationships do not influence our rankings or the content of our assessments. If you'd like to know more about how we research and rate casinos, visit our About Us page.
Response Times
We aim to reply to all messages within 48 hours on business days. During busy periods it may take a little longer. We read every message, even when a personal reply isn't possible for every one.
You can also review our Terms and Conditions for information about how we operate this site and what governs your use of it.